Trotting Horse Indian Home Decor

Shop policies for Ekaa Online

Last updated on

• Returns & exchanges

  I gladly accept returns and exchanges incase of quality issues

  Contact me within: 3 days of delivery

  Ship items back within: 30 days of delivery

• Cancellations

  Please contact me if you have any problems with your order. Can cancel the order within 5 days of placing the order. Not after processing & shipping of the items.

• I can't accept returns for:

  Custom or personalized orders

  Perishable products

  Intimate items (for health/hygiene reasons)

• Conditions of return

  Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

• Customs and import taxes

  Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payments

Pragathi keeps your payment information secure. Pragathi shops never receive your credit card information.